As you may be aware, it's been a busy but positive start to the year so far at Winterbottom's HQ, which is why we thought we'd do a quick round-up of our latest news to keep you in the loop of what’s been happening.
We pride ourselves in putting retailers at the forefront of our business and feel that we have made good progress in a number of ways. Since late last year, we have moved our warehouse to a new 25,000 sq. ft facility at Kingmoor Park Enterprise Zone in Carlisle, substantially grown our customer service department, launched a transactional website for our retailers and have also very recently announced the appointment of Tim Hallas as our new Managing Director.
Following the recent announcement about Tim joining Winterbottom’s, I’d like to let you know that Craig Ferriday will be leaving the company at the end of May. Craig initially served as Managing Director of Winterbottom’s, joining the business shortly after the acquisition from the Winterbottom family, and latterly in a non-executive capacity. I’d like to thank him for his leadership and guidance through developing the business over the last few years.
Following the move of our warehouse facility, we are pleased to confirm that we are now on a next day delivery service for all orders placed before 2pm, and are confident that we have a good level of stock on-hand for our customers. As a company, we are always striving to improve and offer our customers the best service possible, which is why we are investing so heavily in developing our processes. In line with this, we always welcome feedback from our customers, as we feel this is vital in helping us to continually evolve.
If you have any queries or feedback regarding any of the above, or would like to place an order, please do not hesitate to contact our customer services team on 01228 210 222 or by email at firstname.lastname@example.org. If you have an online account with us, you can also purchase directly via our website. If you do not currently have an account but would like to register, please click here.
Group Managing Director